Category Archives: HP

Oracle Bested the Best in Quality

I have been an avid reader of SearchStorage Storage magazine for many years now and have been downloading their free PDF copy every month. Quietly snugged at the end of January 2012’s issue, there it was, the Storage magazine 6th annual Quality Awards for NAS.

I was pleasantly surprised with the results because in the previous annual awards, it would dominated by NetApp and EMC but this time around, a dark horse has emerged. It is Oracle who took top honours in both the Enterprise and the Mid-range categories.

The awards are the result of Storage Magazine’s survey and below is an excerpt about the survey:

In both categories covering the Enterprise and the Mid-Range, the overall ratings are shown below:

Surprised? You bet because I was.

The survey does not focus on speeds and feeds or comparing scalability or performance. Rather, the survey focuses on the qualitative aspects of the NAS products. There were many storage vendors who were part of the participation lists but many did not qualify to be make a dent of what the top 6 did. Here’s a list of the vendors surveyed:

The qualitative aspects of the survey focused on 5 main areas:

  • Sales force competency
  • Initial Quality
  • Product Features
  • Product Reliability
  • Technical Support

In each of the 5 main areas, customers were asked a series of questions. Here is a breakdown of those questions of each area.

Sales Force Competency

  1. Are the sales force knowledgeable about their products and their customer’s industries?
  2. How flexible are their sales effort?
  3. How good are they keeping the customer’s interest levels up?

Initial Product Quality

  1. Does the product need little or no vendor intervention?
  2. Ease of installation and ease of use
  3. Good value for money
  4. Reasonable requirement from Professional Service or needing little Professional Service
  5. Installation without defects
  6. Getting it right the first time

Product Features

  1. Storage management features
  2. Mirroring features
  3. Capacity scaling features
  4. Interoperable with other vendor’s products
  5. Remote replication features
  6. Snapshotting features

Product Reliability

  1. Vendor provide comprehensive upgrading procedures
  2. Ability to meet Service Level Agreement (SLA)
  3. Experiences very little downtime
  4. Patches applied non-disruptively

Technical Support

  1. Taking ownership of the customer’s problem
  2. Timely problem resolution and technical advice
  3. Documentation
  4. Vendor supplies support contractually as specified
  5. Vendor’s 3rd party partners are knowledgeable
  6. Vendor provide adequate training

These are some of the intangibles that customers are looking for when they qualify the NAS solutions from vendors. And the surprising was Oracle just became something to be reckoned with, backed by the strong legacy of customer-centric focus of Sun and StorageTek. If this is truly happening in the US, then kudos to Oracle for maximizing the Sun-Storagetek enterprise genes to put their NAS products to be best-of-breed.

However, on the local front, it seems to me that Oracle isn’t doing much justice to the human potential they have inherited from Sun. A little bird has told me that they got rid of some good customer service people in Malaysia and Singapore just last month and more could be on the way in 2012. All this for the sake of meeting some silly key performance indices (KPIs) of being measured by tasks per day.

The Sun people that I know here in Malaysia and Singapore are gurus who has gone through the fire and thrived and there is no substitute for quality. Unfortunately, in Oracle, it’s all about numbers, whether it is sales or tasks per day.

Well, back to the survey. And of course, the final question would be, “Is the product good enough that you would buy it again?” And the results are …

Good for Oracle in the US but the results do not fully reflect what’s on the ground here in Malaysia, which is more likely dominated by NetApp, HP, EMC and IBM.

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Amazon makes it easy

I like the way Amazon is building their Cloud Computing services. Amazon Web Services (AWS) is certainly on track to become the most powerful Cloud Computing company in the world. In fact, AWS might already is.  But they are certainly not resting on their laurels when they launched 2 new services in as many weeks – Amazon DynamoDB (last week) and Amazon Storage Gateway (this week).

I am particularly interested in the Amazon Storage Gateway, because it is addressing one of the biggest fears of Cloud Computing head-on. A lot of large corporations are still adamant to keep their data on-premise where it is private and secure. Many large corporations are still very skeptical about it even though Cloud Computing is changing the IT landscape in a massive way. The barrier to entry for large corporations is not something easy, but Amazon is adapting to get more IT divisions and departments to try out Cloud Computing in a less disruptive way.

The new service, is really about data storage and data backup for large corporations. This is important because large corporations have plenty of requirements for data storage and data to be backed up. And as we know, a large portion of the data stored does not need to be transactional or to be accessed frequently. This set of data is usually less frequently used, for archiving or regulatory compliance reasons, particular in the banking and healthcare industry.

In the data backup operations, the reason data is backed up is to provide a data recovery mechanism when a disaster strikes. Large corporations back up tons of data every day, weeks or month and this data only has value when there is a situation that requires data relevance, data immediacy or data recovery. Otherwise, it is just plenty of data taking up storage space, be it on disk or on tape.

Both data storage and data backup cost a lot of money, both CAPEX and OPEX. In CAPEX, you are constantly pressured to buy more storage to store the ever growing data. This leads to greater management and administration costs, both contributing heavily into OPEX costs. And I have not included the OPEX costs of floor space, power and cooling, people (training, salary, time and so on) typically adding up to 3-5x the operations costs relative to the capital investments. Such a model of IT operations related to storage cannot continue forever, and storage in the Cloud offers an alternative.

These 2 scenarios – data storage and data backup – are exactly the type of market AWS is targeting. In order to simplify and pacify large corporations, AWS introduced the Amazon Storage Gateway, that eases the large corporations to take some of their IT storage operations to the Cloud in the form of Amazon S3.

The video below shows the Amazon Storage Gateway:

The Amazon Storage Gateway is a piece of software “appliance” that is installed on-premise in the large corporation’s data center. It seamlessly integrates into the LAN and provides a SSL (Secure Socket Layer) connection to the Amazon S3. The data being transferred to the S3 is also encrypted with AES (Advanced Encryption Standard) 256-bit. Both SSL and AES-256 can give customers a sense of security and AWS claims that the implementation meets the data storage and data recovery standards used in the banking and healthcare industries.

The data storage and backup service regularly protects the customer’s data in snapshots, and giving the customer a rapid recovery platform should the customer experienced on-premise data corruption or data disruption. At the same time, the snapshot copies in the Amazon S3 can also be uploaded into Amazon EBS (Elastic Block Store) and testing or development environments can be evaluated and testing with Amazon EC2 (Elastic Compute Cloud). The simplicity of sharing and combining different Amazon services will no doubt, give customers a peace of mind, easing their adoption of Cloud Computing with AWS.

This new service starts with a 60-day free trial and moving on to a USD$125.00 (about Malaysian Ringgit $400.00) per gateway per month subscription fee. The data storage (inclusive of the backup service), costs only 14 cents per gigabyte per month. For 1TB of data, that is approximately MYR$450 per month. Therefore, minus the initial setup costs, that comes to a total of MYR$850 per month, slightly over MYR$10,000 per year.

At this point, I like to relate an experience I had a year ago when implementing a so-called private cloud for an oil-and-gas customers in KL. They were using the HP EVS (Electronic Vaulting Service) to an undisclosed HP data center hosting site in the Klang Valley. The HP EVS, which was an OEM of Asigra, was not an easy solution to implement but what was more perplexing was the fact that the customer had a poor understanding of what would be the objectives and their 5-year plan in keeping with the data protected.

When the first 3-4TB data storage and backup were almost used up, the customer asked for a quotation for an additional 1TB of the EVS solution. The subscription for 1TB was MYR$70,000 per year. That is 7x time more than the AWS MYR$10,000 per year cost! I have to salute the HP sales rep. It must have been a damn good convincing sell!

In the long run, the customer could be better off running their storage and backup on-premise with their HP EVA4400 and adding an additional of 1TB (and hiring another IT administrator) would have cost a whole lot less.

Amazon Web Services has already operating in Singapore for the past 2 years, and I am sure they are eyeing Malaysia as their regional market. Unless and until Malaysian companies offering Cloud Services know to use economies-of-scale to capitalize the Cloud Computing market, AWS is always going to be a big threat to CSP companies in Malaysia and a boon of any companies seeking cloud computing services anywhere in the world.

I urge customers in Malaysia to start questioning their so-called Cloud Service Providers if they can do what AWS is doing. I have low confidence of what the most local “cloud computing” companies can deliver right now. I hope they stop window dressing their service offerings and start giving real cloud computing services to customers. And for customers, you must continue to research and find out more which cloud services meet your business objectives. Don’t be flashed by the fancy jargons or technical idealism thrown at you. Always, always find out more because your business cost is at stake. Don’t be like the customer who paid MYR$70,000 for 1TB per year.

AWS is always innovating and the Amazon Storage Gateway is just another easy-to-adopt step in their quest for world domination.

Primary Dedupe where are you?

I am a bit surprised that primary storage deduplication has not taken off in a big way, unlike the times when the buzz of deduplication first came into being about 4 years ago.

When the first deduplication solutions first came out, it was particularly aimed at the backup data space. It is now more popularly known as secondary data deduplication, the technology has reduced the inefficiencies of backup and helped sparked the frenzy of adulation of companies like Data Domain, Exagrid, Sepaton and Quantum a few years ago. The software vendors were not left out either. Symantec, Commvault, and everyone else in town had data deduplication for backup and archiving.

It was no surprise that EMC battled NetApp and finally won the rights to acquire Data Domain for USD$2.4 billion in 2009. Today, in my opinion, the landscape of secondary data deduplication has pretty much settled and matured. Practically everyone has some sort of secondary data deduplication technology or solution in place.

But then the talk of primary data deduplication hardly cause a ripple when compared a few years ago, especially here in Malaysia. Yeah, the IT crowd is pretty fickle that way because most tend to follow the trend of the moment. Last year was Cloud Computing and now the big buzz word is Big Data.

We are here to look at technologies to solve problems, folks, and primary data deduplication technology solutions should be considered in any IT planning. And it is our job as storage networking professionals to continue to advise customers about what is relevant to their business and addressing their pain points.

I get a bit cheesed off that companies like EMC, or HDS continue to spend their marketing dollars on hyping the trends of the moment rather than using some of their funds to promote good technologies such as primary data deduplication that solve real life problems. The same goes for most IT magazines, publications and other communications mediums, rarely giving space to technologies that solves problems on the ground, and just harping on hypes, fuzz and buzz. It gets a bit too ordinary (and mundane) when they are trying too hard to be extraordinary because everyone is basically talking about the same freaking thing at the same time, over and over again. (Hmmm … I think I am speaking off topic now .. I better shut up!)

We are facing an avalanche of data. The other day, the CEO of Nexenta used the word “data tsunami” but whatever terms used do not matter. There is too much data. Secondary data deduplication solved one part of the problem and now it’s time to talk about the other part, which is data in primary storage, hence primary data deduplication.

What is out there?  Who’s doing what in term of primary data deduplication?

NetApp has their A-SIS (now NetApp Dedupe) for years and they are good in my books. They talk to customers about the benefits of deduplication on their FAS filers. (Side note: I am seeing more benefits of using data compression in primary storage but I am not going to there in this entry). EMC has primary data deduplication in their Celerra years ago but they hardly talk much about it. It’s on their VNX as well but again, nobody in EMC ever speak about their primary deduplication feature.

I have always loved Ocarina Networks ECO technology and Dell don’t give much hoot about Ocarina since the acquisition in  2010. The technology surfaced a few months ago in Dell DX6000G Storage Compression Node for its Object Storage Platform, but then again, all Dell talks about is their Fluid Data Architecture from the Compellent division. Hey Dell, you guys are so one-dimensional! Ocarina is a wonderful gem in their jewel case, and yet all their storage guys talk about are Compellent  and EqualLogic.

Moving on … I ought to knock Oracle on the head too. ZFS has great data deduplication technology that is meant for primary data and a couple of years back, Greenbytes took that and made a solution out of it. I don’t follow what Greenbytes is doing nowadays but I do hope that the big wave of primary data deduplication will rise for companies such as Greenbytes to take off in a big way. No thanks to Oracle for ignoring another gem in ZFS and wasting their resources on pre-sales (in Malaysia) and partners (in Malaysia) that hardly know much about the immense power of ZFS.

But an unexpected source coming from Microsoft could help trigger greater interest in primary data deduplication. I have just read that the next version of Windows Server OS will have primary data deduplication integrated into NTFS. The feature will be available in Windows 8 and the architectural view is shown below:

The primary data deduplication in NTFS will be a feature add-on for Windows Server users. It is implemented as a filter driver on a per volume basis, with each volume a complete, self describing unit. It is cluster aware, and fully crash consistent on all operations.

The technology is Microsoft’s own technology, built from scratch and will be working to position Hyper-V as an strong enterprise choice in its battle for the server virtualization space with VMware. Mind you, VMware already has a big, big lead and this is just something that Microsoft must do-or-die to keep Hyper-V playing catch-up. Otherwise, the gap between Microsoft and VMware in the server virtualization space will be even greater.

I don’t have the full details of this but I read that the NTFS primary deduplication chunk sizes will be between 32KB to 128KB and it will be post-processing.

With Microsoft introducing their technology soon, I hope primary data deduplication will get some deserving accolades because I think most companies are really not doing justice to the great technologies that they have in their jewel cases. And I hope Microsoft, with all its marketing savviness and adeptness, will do some justice to a technology that solves real life’s data problems.

I bid you good luck – Primary Data Deduplication! You deserved better.

Gartner 3Q2011 WW ECB Disk Storage Market

Just after IDC released their numbers of their worldwide Disk Storage System Tracker (Read my blog) 10 days ago, Gartner released their Worldwide External Controller Based (ECB) Disk Storage Market report for Q3 of 2011.

The storage market remains resilient (for now) and growing 10.4% in terms of revenue, despite the hard economic conditions. The table below shows the top 7 storage vendors and their relation to their Q2 numbers.

EMC remained at the top and gained a massive 3.6% jump in market share. Looks like they are firing all cylinders and chugging like an unstoppable steam train. IBM gained 0.1% in second place as its stable of DS8000, XIV and Storewize V7000 is taking shape. Even though IBM has been holding steadily, I still think that their present storage lineup is staggered and lacks that seamless upgrade path for their customers.

NetApp, which I always terms as the “little engine that could”, is slowing down. They were badly hit in the last quarter, delivering lower than expected revenue numbers according to the analysts. Their stock took a tumble too. As quoted by Gartner, “NetApp’s third-quarter results reflect an overdependence on a few large customers, limited geographic coverage in high-growth countries and increased competition from Dell, EMC, HP and IBM in the midrange modular ECB disk array market segment.

I wrote in my recent blog, that NetApp has to start evolving from a pure-play storage vendor into a total storage and data management solution vendor. The recent rumours of NetApp’s interests in Commvault and Quantum should make a lot of sense if NetApp decides to make that move. Come on, NetApp! What are you waiting for?

HP came back strong in this report. They are in 4th place with 10.4% market share and hot on NetApp’s heels. After many months of nonsensical madness – Leo Apotheker firing, trying to ditch the PC business, the killing of WebOS tablet, the very public Oracle-HP spat – things are beginning to settle a bit under their new CEO, Meg Whitman. In a recent HP Discover conference in Vienna, it was reported that the HP storage team is gung-ho of what they have in their arsenal right now. They called it “The 4 Jewels of HP Storage Crown” which includes 3PAR, Ibrix, StoreOnce and LeftHand. They also leap-frogged over HDS and Dell in the recent Gartner Magic Quadrant (See below).

Kudos to HP and team.

HDS seems to be doing well, and so is Dell. But the Gartner numbers tell a different story. HDS, lost market share and now shares 7.8% market share with Dell. Dell, despite its strong marketing on Compellent, could not make up its loss after breaking off with EMC.

Fujitsu and Oracle completes the line up.

My conclusion: HP and IBM are coming back; EMC is well and far ahead of everyone else; NetApp has to evolve; Dell still lacking in enterprise storage savviness despite having good technology; No comments about HDS. 

Magic on storage players

It’s that time of the year again where Gartner releases it Magic Quadrant for the block-access, external controller-based, mid-range and high-end modular disk arrays market. This particular is very important because it represents the mainstay of the overall storage industry, viewed from a more qualitative angle. Whereas the other charts and reports work with statistics and numbers, this is the chart that everyone in the industry flock to. Gartner Magic Quadrant (MQ) is the storage industry indicator of who’s are the leaders; who are the visionaries; who are the executive wizards and who are the laggards (also known as niche players).

So, this time around, who’s in the Leaders Quadrant?

The perennial players in the Leader’s Quadrant are EMC, IBM, NetApp, HP, Dell, and HDS. In my previous blog, I shared with you the IDC figures about market shares but the Gartner MQ shows are more subtle side, and one that perhaps carry more weight to organizations.

From the IDC numbers announced previously, we have seen Dell taking a beating. They have lost market share and similarly in this latest Gartner MQ, they have lost their significance of their influence as well. Everyone expected their Compellent solution to be robust and having EqualLogic, Ocarina and Exanet in its stable would strengthen their presence in the storage industry. Surprisingly, Dell lost on both IDC statistically charged market numbers and this Gartner MQ as well. Perhaps they were too hasty to dump EMC a few months ago?

Gartner also reported that HP has made significant leap in the Leader’s Quadrant. It has leapfrogged over HDS and IBM when comparing their position in Gartner’s MQ chart. This could be coming from their concerted effort to pitch their Converged Infrastructure, a vision that in my opinion, simplified computing. HP Malaysia shared with me their vision a few months ago, and I was impressed. What I was not very impressed then and even now, is that their storage solutions story is still staggered, lacking the gel. Perhaps it is work in progress for HP, the 3PAR, the IBRIX and the EVA. But one things for sure. They are slowly but surely getting the StoreOnce story right and that’s good news for customers. I did a review of HP StoreOnce technology a few months ago.

Perhaps it’s time for HP to ditch their VLS deduplication, which to me, confuses customers. By the way, HP VLS is an OEM from Sepaton. (Sepaton is “No tapes” spelled backwards)

Here’s a glimpse of last year’s Magic Quadrant.

 

In the Niche Quadrant, there are a few players making waves as well. 2 companies to watch out for are Huawei (they dropped Symantec 2 weeks ago) and Nexsan. Nexsan has been beefing up its marketing of late, and I often see them in mailing lists and ads on some websites I went to.

But the one to watch will be Huawei. This is a company with deep pockets, hiring the best in the storage industry and also has a very strong domestic market in China. In the next 2-3 years, Huawei could emerge as a strong contender to the big boys. So watch out!

Gartner Magic Quadrant is indeed weaving its magic and this time around the magic is good to HP.

Crisis? What crisis?

The storage train is still chugging hard and fast as IDC just released its Worldwide Disk Storage System Tracker for 3Q11. Despite the economic climate, the storage market posted a strong 8.5% revenue growth and a whopping 30.7% growth in terms of petabytes shipped. In total, 5,429PB were shipped in Q3.

So how did everyone do in this latest Tracker report?

In the Worldwide Total External Disk Storage Systems, EMC is still holding on to the #1 position, with 28.6%. IBM and NetApp came in at 12.7% and 12.1% respectively. The table below summarizes the percentage view of the top storage players, in terms of revenue.

From the table, everyone benefited from the strong buying of storage in the last quarter. EMC gained a strong market gain of almost 3%, while everyone else either gained or lost less than 1% market share.  But the more interesting numbers are not from the market share column but the % growth column.

HDS posted the strongest growth of 22.1%, slightly higher than EMC of 22.0%. HDS is beginning to get their story right, putting the right storage solutions in place, and has been strongly focused in their services offering as well. That’s simply great news for HDS because this is a company is not known for their marketing and advertising. The Japanese “culture” within HDS probably has taught it to be prudent but to see HDS growing faster than the big boys like IBM and HP is something their competitors should respect. I believe customers are beginning to see the true potential of HDS.

As for EMC, everyone labels them as the 800-pound gorilla but they have been very nimble and strong in the storage market for many quarters. This is due to the strong management team headed by Joe Tucci and his heir-in-waiting, Pat Gelsinger. Several of their acquisitions are doing well, with the likes of Isilon, Greenplum, Data Domain, and of course VMware. Even though VMware does not contribute the EMC revenue numbers, the very fact that EMC owns more than 80% of VMware has already given EMC a lot of credibility in the storage battlefield. They are certainly going great guns.

NetApp took a hit in the last quarter, when they missed the street revenue numbers last quarter. Their stock took a beating and there were rumours in the market that NetApp might acquire Commvault and Quantum to compete with EMC. EMC has been able to leverage the list of companies and acquired solutions very well, from data protection solutions like Networker and Avamar, deduplication solutions like Data Domain and Avamar, Documentum for content management and so on, while NetApp has been, for the longest time, prefer a more “loosely-coupled” approach with their partners for a more complete solution set.

Other interesting reports from IDC are the Open SAN/NAS market, the NAS market and the iSCSI market.

The Open SAN/NAS market combination, according to IDC goes like this:

EMC 31.3%
NetApp 14.4%

In the NAS only market, EMC and Isilon (under the one EMC umbrella) competes with NetApp and the table is like this:

EMC 46.7%
NetApp 30.7%

The iSCSI only market is led by Dell (EqualLogic and Compellent combined), followed by EMC and IBM. Here’s the summarized table:

Dell 30.3%
EMC 19.2%
IBM 14.0%

The strong growth is indeed good news as the storage market continues to weather the economic crisis storm. I have been saying this all along. The storage market in IT is still the growth engine as data keeps growing and growing, even though it was never the darling of the IT industry. Let’s hope the trend continues.

Data Deduplication – Dell is first and last

A very interesting report surfaced in front of me today. It is Information Week’s IT Pro ranking of Data Deduplication vendors, just made available a few weeks ago, and it is the overview of the dedupe market so far.

It surveyed over 400 IT professionals from various industries with companies ranging from less than 50 employees to over 10,000 employees and revenues of less than USD5 million to USD1 billion. Overall, it had a good mix of respondents. But the results were quite interesting.

It surveyed 2 segments

  1. Overall performance – product reliability, product performance, acquisition costs, operations costs etc.
  2. Technical features – replication, VTL, encryption, iSCSI and FCoE support etc.
When I saw the results (shown below), surprise, surprise! Here’s the overall performance survey chart:
Dell/Compellent scored the highest in this survey while EMC/Data Domain ranked the lowest. However, the difference between the first place and the last place vendor is only 4%, and this is to suggest that EMC/Data Domain was about just as good as the Dell/Compellent solution, but it scored poorly in the areas that matters most to the customer. In fact, as we drill down into the requirements of the overall performance one-by-one, as shown below,
there is little difference among the 7 vendors.
However, when it comes to Technical Features, Dell/Compellent is ranked last, the complete opposite. As you can see from the survey chart below, IBM ProtecTier, NetApp and HP are all ranked #1.
The details, as per the technical requirements of the customers, are shown below:
These figures show that the competition between the vendors is very, very stiff, with little edge difference from one to another. But what I was more interested were the following findings, because these figures tell a story.
In the survey, only 34% of the respondents say they have implemented some data deduplication solutions, while the rest are evaluating and plan to evaluation. This means that the overall market is not saturated and there is still a window of opportunity for the vendors. However, the speed of the a maturing data deduplication market, from early adopters perhaps 4-5 years ago to overall market adoption, surprised many, because the storage industry tend to be a bit less trendy than most areas of IT. With the way the rate of data deduplication is going, it will be very much a standard feature of all storage vendors in the very near future.
The second figures that is probably not-so-surprising is, for most of the customers who have already implemented the data deduplication solution, almost 99% are satisfied or somewhat satisfied with their solutions. Therefore, the likelihood of these customer switching vendors and replacing their gear is very low, perhaps partly because of the reliability of the solution as well as those products performing as they should.
The Information Week’s IT Pro survey probably reflected well of where the deduplication market is going and there isn’t much difference in terms of technical and technology features from vendor to vendor. Customer will have to choose beyond the usual technology pitch, and look for other (and perhaps more important) subtleties such as customer service, price and flexibility of doing business with. EMC/Data Domain, being king-of-the-hill, has not been the best of vendor when it comes to price, quality of post-sales support and service innovation. Let’s hope they are not like the EMC sales folks of the past, carrying the “Take it or leave it” tag when they develop their relationship with their future customers. And it will not help if word-of-mouth goes around the industry about EMC’s arrogance of their dominance. It may not be true, and let’s hope it is not true because the EMC of today has changed plenty compared to the Symmetrix days. EMC/Data Domain is now part of their Backup Recovery Service (BRS) team, and I have good friends there at EMC Malaysia and Singapore. They are good guys but remember guys, customer is still king!
Dell, new with their acquisition of Compellent and Ocarina Networks, seems very eager to win the business and kudos to them as well. In fact, I heard from a little birdie that Dell is “giving away” several units of Compellents to selected customers in Malaysia. I did not and cannot ascertain if this is true or not but if it is, that’s what I call thinking-out-of-the-box, given Dell as a late comer into the storage game. Well done!
One thing to note is that the survey took in 17 vendors, including Exagrid, Falconstor, Quantum, Sepaton and so on, but only the top-7 shown in the charts qualified.
In the end, I believe the deduplication vendors had better scramble to grab as much as they can in the coming months, because this market will be going, going, gone pretty soon with nothing much to grab after that, unless there is a disruptive innovation to the deduplication technology

HP P4000 – Pretty impressive

After being in the storage networking industry for so long, I have seen most of the new storage solutions out there. Most of them don’t really differ much from what already out there, and it gets a little boring. But once in a while, a little gem is unearthed and my excitement bubbles up again.

Today, I was at the HP P4000 G2 SAN workshop and the LeftHand Networks SAN/iQ storage solution which HP acquired in 2008 left me with 3 words – Interesting, Innovative and Impressive – from a technology standpoint.

I must admit that this is a little gem that got past my radar and now it’s HP’s gain. I have heard about LeftHand Networks in the past, and at the same time, I was also looking at another storage solution called Intransa. Unfortunately, Intransa went on to differentiate themselves and today, they are focused more as a storage solution for videos and CCTVs, seldom surfacing with innovative technology. LeftHand Networks was and is different and I can understand why HP bought them, because the technology that they bring with them to HP is really cool!

Now rebranded and renamed as HP P4000 G2 SAN, the storage solution no longer sits on proprietary hardware. As part of HP’s Converged Infrastructure strategy, the SAN/iQ has been fully integrated into the HP Proliant x86 platform (I heard there’s a blade version as well), making it simple to procure and probably helps simplify operational resource planning and logistics as well. At the same, there is also a P4000 VSA (Virtual Storage Appliance) as well, which HP guys have been using for demo for several years now. There is a 60-day trial available at the HP P4000 VSA Download site, for organizations to have a try-and-buy and if they do, they can turn some of their old x86 platforms into a storage appliance by just adding more hard disk drives. That’s saves money too!

So, what’s cool, you say?

2 key technologies stands out

  • Storage Clustering
  • Network RAID

As I was well informed at the workshop today, the Storage Clustering technology is not exclusive to the P4000. In fact, Dell EqualLogic employs something similar as well. But it was something that impressed me and it is different from the traditional storage SANs that we usually see.

You see, in the traditional SAN setup, the LUNs or volumes are either loosely or tightly linked to 2 active/active storage processors/controllers. And the way most of the storage vendors do, when a customer runs out of capacity or performance or both, they would have to do a forklift upgrade of the controllers. This is something that is disruptive and also does not allow CPU, memory or I/O channels upgrade to the existing controller. Today, most storage vendors do not allow you to break open the storage processor chassis and change the CPU, add more RAM or add more I/O paths to support more disk drives or increase throughput. Mind you, this is something that I have been questioning for a long time but as the storage networking industry has it, you got to upgrade the entire storage processor or controller in order to get more power and capacity.

The P4000 (as well as the Dell EqualLogic) approaches this from another angle where instead of doing a forklift upgrade of the storage processor/controller, just add another node of the same CPU and RAM profile, and have the P4000 SAN/iQ software group the new node together with the existing node(s) to form a storage cluster group. As best practice, the Storage Cluster feature should have 16 nodes or less, but in one of the war stories shared, one customer in the US actually had 32 nodes in a Storage Cluster group, for storage capacity reasons.

As more nodes are added to the Storage Cluster group, the LUNs/volumes can be extended or spanned to the other nodes as long as they are physically connected in a Gigabit network and the entire LUN or volume is been seen as ONE  irregardless of which physical nodes it may be sitting. Typically you will see this sort of thing of single “Global Namespace” concept at the file system level but this is the first time I have seen it implemented at the SAN level. (Ok, I have to admit that I am a little behind times with this technology)

Here’s a little diagram I dug up from LeftHand before it was acquired by HP which I hope will enlightened the readers about this Storage Cluster feature.

But the best is yet to come as the HP Solution Architect (Timothy Chua) mentioned that the Network RAID feature was uniquely LeftHand’s and way cooler. And I couldn’t agree more because this lighted me up like a spark plug!

Since Storage Clustering could span LUNs/volumes across nodes, it was only natural that the RAID capability be extended across nodes as well. RAID-10, RAID-5, RAID-6 could all be spanned across all nodes, spread the data blocks and its mirrored/parity data blocks across the nodes in the network. And the nodes does not have to at a single site. With Gigabit networks, the nodes can be separated into multiple sites as well, giving the entire solution quite a comprehensive campus-wide storage high availability. And since this is Network RAID, it gives an entirely new meaning to the word Disaster Recovery because this will eliminate the need for data replication. Primary data in a Network RAID-10 in Node 1/Site 2 could be mirrored in Node 2/Site 2, which can be further mirrored to Node 3/Site 3 and Node 4/Site 4 for a 4-way mirror. This is the P4000 Multi-site SAN solution.

The diagram below shows how Network RAID is implemented with VMware ESX.

And since replication is no longer a requirement, VMware’s SRM (Site Recovery Manager) is also not required as well.

It is no surprise that synchronous replication in the P4000 solution is equivalent to Network RAID. Though the concept of separating the storage controllers/nodes into multiple sites for true long-distance mirroring exists, they usually don’t exist at this level. NetApp has their Fabric and Stretch MetroCluster and EMC has their VPlex, but they usually are proposed at the higher end of the spectrum. Looks to me that HP P4000 is the only one that has this concept at the entry level iSCSI SAN level. Kudos!

They have an asynchronous replication as well for longer distance networks.

I did not stay for the demo today but I am already tickled pink about the HP P4000 technology. It had a good impression on me and I can’t wait to know more of how it works internally. Looking forward to a deeper dive of the P4000 and hope to stay for the demo next time.

Storage Tiering – Responsible and Prudent

Does your IT have bottomless budget? If not, storage tiering is likely to be considered as one of IT’s weapons to combat the ever growing need for storage capacity.

Storage tiering is not new and in the past, features such as HSM (Hierarchical Storage Management) and ILM (Information Lifecycle Management) addresses storage tiering in different capacities, ranging for simple aging files movement and migration, to data objects being moved within the data infrastructure of an organization with some kind of workflow and searching capabilities.

Lately, storage tiering, and especially automated storage tiering, has been gaining prominence, thanks to the 2 high profile acquisitions – HP 3PAR and Dell Compellent. According to Wikibon,

Tiered storage is a system of assigning applications to different 
types of storage media based on application requirements. Factors 
considered in the allocation of storage type include the level of 
protection needed, performance requirements, speed of recovery, 
and many other considerations.Since assigning application data to 
specific media may be complex, some vendors provide software for 
automatically managing the process.

For the sake of simplicity, this blog talks about automated storage tiering within the storage array itself, where different data blocks are moved within several tiers to achieve just-right storage provisioning. Why do we need to achieve this “just-right provisioning”? Rather than discussing this from an IT, technical angle, the just-right storage provisioning should be addressed from a business and operational angle, and more rightly so, costs and benefits.

Business and operations are about managing costs and increasing profits. In the past, many storage administrators employ a single storage tier architecture. Using the same type of disks, for example, 146G 10,000RPM Fibre Channel disks, there was usually 1 or 2 RAID levels for the entire data storage requirement. Usually RAID 1+0 volumes/LUNs are for the applications that require the highest performance and availability but they come with a big cost. So, the rest of the data are kept in RAID-5 volumes/LUNs. The introduction of enterprise SATA hard disk drives basically changed the rules of the ball game, giving storage administrators another option, a cheaper alternative to store their data. Obviously, storage vendors saw the great need to address this requirement, and hence created automated storage tiering as part of their offerings.

There are quite a few storage solutions that offers the storage tiering feature, and most of them are automated as well, meaning that the data blocks are moved between the different tiers of storage within the array itself automatically. 3PAR, long before they were acquired by HP, had their Dynamic Autonomic Tiering. Today, with HP, 3PAR offers 2 key strengths in their Autonomic Tiering offering.

  • Adaptive Optimization
  • Dynamic Optimization

As HP puts it,

Not to be outdone, Compellent (also long before its acquisition by Dell) had the Data Progression feature as part of the Automated Storage Tiering offering. In a nutshell, their solution (which is basically similar from a 10,000 feet view with most of the competitors) is shown below.

The idea is to put the most frequently accessed data blocks to the most expensive, fastest, storage tier and then dynamically move the lesser accessed data block to the least expensive, most economical tier.

I have had the privilege to learn more about Compellent (before Dell) technology about 2.5 years ago, thanks to my friends Chyr and Winston, the bosses at Impact Business Solutions. And what Compellent has was pretty cool stuff and I would like to share what I have picked up about Dell Compellent storage solution. But some of the information could be a little out of date.

The foundation of Dell Compellent automated storage tiering feature, called Data Progression, is their Dynamic Block Architecture (as shown below)

From a high level, all data blocks are bunched together into a logical data structure called a page. A page is by default 2MB but can be configured between 512KB and 4MB. The page is the granular unit required to initiate and implement the Data Progression feature in Compellent’s automated storage tiering solution. Every page comes with attached metadata about the page such as

  • When was this page created
  • When was this page last accessed
  • Which RAID level is it currently in (RAID 1+0, RAID-59, RAID-55 and so on)
  • Which Tier does it currently reside (Tier 1, 2 or 3)
  • Which kind of disk track does it live in (Fast or Standard)

Meanwhile, there are different storage Tiers and notably, Tier 1, 2 or 3 where different disk profiles reside. Typically, the SSDs or the 15K RPM disk drives will be in Tier 1, the 10K RPM disk drives will be in Tier 2 and the slowest 7200 RPM disks will be in Tier 3.  Each of the 3 tiers are further divided into the outer Fast disk cylinders (where the platters spin the fastest) and the Standard disk cylinders (running in the inner tracks and slower).

As data chunks or blocks are accessed, their frequency of access and their data movement statistics are gathered in real-time, giving the Compellent solution a fairly good intelligence of how the pages should be laid out on the most relevant tiers. As the pages become more stale, and less relevant, the pages of data chunks are progressively relegated to the lower tiers, while the more active, and most relevant pages relative to importance of access, is progressively promoted to the higher tiers.

Different policies can also be configured to ensure that some important pages stay where they are regardless of their frequency of access or their relevance.

There is a very nice whitepaper from Dell detailing their Data Progression technology.

Another big automated storage tiering player is HP 3PAR. I admit that I don’t know the inner details of the HP 3PAR Dynamic Tiering solution, though I had some glossy lessons from a 3PAR Systems Engineer called Nathan Boeger (thanks to my friends at PTC Singapore, the 3PAR distributor back then) about the same time I learned about Dell Compellent. I hope HP can offer to introduce more in depth of how the 3PAR technology works, now that I have gotten cosy with some of the HP Malaysia’s folks.

Similarly, the other big boys are offering the automated storage tiering solution as well. IBM has been offering Easy Tier for almost 18 months and EMC has its FAST2 for about the same time.

Funnily, the odd one out in this automated storage tiering game is NetApp. I was in a partner conference call about 1 year ago and there were questions asking NetApp about their views of automated storage tiering. At that time of the concall, NetApp did not believe in automated storage tiering, preferring to market their FlashCache PCIe (previously called the PAM card) solution. Take note that the FlashCache is a Read-Only “extension” to their NVRAM, and used to accelerate read operations of WAFL. And also take note that NetApp, at the time of writing, does not have an “engine” that performs automated storage tiering, regardless of how they spin it.

There are also host-based file tiering solutions as well.Since I am familiar with the NetApp universe, Arkivio and Enigma Data Solutions are 2 of the main partners that NetApp works with. Recently NetApp also resells StorNext from Quantum. But note that these host-based solutions are file-based, making them less granular, less dynamic and less efficient. They are usually marketed as file archiving solutions, and the host-based license are usually charged by per TB. In large enterprises, this might make sense but for the everyday Joes (with tight IT budgets), host-based file archiving solutions are expensive. And it is nowhere close to the efficiencies of automated storage tiering.

Overall, automated storage tiering, when applied, should help the IT operations and the organization’s business reduce costs. There is no longer a one-size-fit-all model and associating the right storage tier to the relevance and importance of the data at a very granular sub-LUN/sub-volume level will help any organization define a more prudent approach in managing their data actively and more importantly their cost of operations.

This is called Responsible IT. 😀

HP StoreOnce – Further Depth

I promised last week I will look deeper into HP StoreOnce technology and I did. As I mentioned in my previous blog, HP StoreOnce technology now embedded in its D2D series of secondary, target backup devices that does the job with no fuss and no fancy bells and whistles.

Here’s the lineup of the present HP D2D solutions.

HP Malaysia has constantly reminded me that their D2D deduplication solution is much more price competitive than their competitors and this is something you, the readers, have to find out on your own. But I do believe that they are. Unfortunately they did not have the first mover’s advantage when Data Domain took the industry by storm in 2009, since HP StoreOnce was only launched with much fanfare last year in June 2010. Despite that, there still plenty of room in the IT market to grow, especially in HP’s huge set of customers.

Without the first movers advantage, HP StoreOnce has to differentiate itself from the existing competitors such as EMC Data Domain and Quantum. Labeling their deduplication technology as version 2.0 (whereas the competitors are still at “Version 1.0”?), HP StoreOnce banks on 3 key technologies. They are

  • Sparse Indexing
  • Intelligent Block Size Management
  • Reduction in Disk Fragmentation

Out of these 3, sparse indexing is the most interesting but I will save the best from last. Let’s start with Intelligent Block Size Management.

HP StoreOnce uses a variable chunking method with a smaller granularity of 4K in size and this is managed intelligently, thus achieving a higher deduplication ratio compared to its competitors which either uses a fixed chunking method or with a variable chunking method of larger block sizes in the range of 8K to 32K. The HP Lab’s testing reveals that the space savings was significant when compared with others.

Below are a set of results for a PowerPoint presentation and you can see for yourself.

(NOTE: Please note that the savings/deduplication ratio can be very different and can range from good to bad for different types of data. Video and images files are highly encoded. Seismic and geo-mapping files are highly compressed. It is very likely that most deduplication solutions cannot achieve a high percentage with these types of files)

Point #2 talks about Reduction in Disk Fragmentation. The inherent benefits from Intelligent Block Size Management brings about the Reduction in Disk Fragmentation. The smaller chunks means lesser space wastage, especially when the block size is 4K or lower. HP StoreOnce also uses an intelligent algorithm to place the blocks that are perceived to be related close to one another. Hence this “locality” presence helps and the retrieval and restore process will be faster and more efficient.

Sparse Indexing is where HP StoreOnce touts to be a game changer. Today’s data is already as massive as a mountain, and it’s going to get bigger and growing faster. Using “Version 1.0” type of deduplication, the hashes created are stored in either memory or on disks. However, the massive data sets (especially unstructured data) are already producing massive amounts of hashes. Hashes are used to identify unique data blocks but the avalanche of unstructured data means that most deduplication solutions are generating more and more hashes, making most Version 1.0s hashes sluggish and difficult to retrieve.

Sparse Indexing addresses this hash problem (by the way, HP StoreOnce uses SHA-1 hash) by intelligently sampling a small chunks and creating a very fast index lookup mechanism that stays in the system’s memory all the time. As the engineers at HP Labs put it

Instead of holding every index item in RAM ready for comparison,
the HP team keeps just one in every hundred or so items in RAM
and puts the rest onto a hard drive. Duplicate data almost
always arrives in bursts. In other words, if one chunk of the
arriving stream is a duplicate, it is very likely that many
following chunks are duplicates. Sparse indexing takes advantage
of this phenomenon by storing the sequence of hashes of the
stored chunks next to each other on disk. As a result, a ‘hit’
in the sample RAM index can direct the system to an area of
the disk where many duplicates are likely to be found.

Sparse Indexing is not unique in the industry, but the engineers at HP Labs have put their thinking hats on and applied it to improve the search and looking up of the hashes in the StoreOnce deduplication technology.

Further savings are also achieved when the deduped data is compressed with the LZ (Lempel-Ziv) compression method before it is stored into the disks.

The HP StoreOnce technology is 100% fully concocted in the renown HP Labs and according to sources, this technology will indeed permeate across all HP StorageWorks (HP has since renamed it to HP Storage) line. With this strategy, HP hopes to address the “fragmented and complicated” (as quoted by HP) deduplication and data protection strategy across the enterprise. By “fragmented and complicated”, they mean that the deduplicated data constant has to be rehydrated and deduped again as the data moves across different IT devices and functions.

In a perfect world, HP wants their StoreOnce technology to be like the diagram below.

However, one very interesting fact that I found was HP does not believe that primary storage deduplication is a good idea. They claim that it complicates the whole thing. Whether HP likes it or not, NetApp has been dishing out primary storage deduplication for several years now and you don’t see their customers unhappy with NetApp about this feature.

In one of the HP Business whitepapers I read, one of the takeaways was

I was like, “Whoa! What’s this?”. I felt bemused about what was mentioned in the whitepaper. After all the best claims of the HP StoreOnce technology, I can’t help but to think that this could be a banana skin on the pavement for HP.