I can see that there are a lot of interests for the Novell Filr and let me assure you that I am already speaking with Novell to introduce this solution soon when it comes available next year.
I am hoping to get a front row seat and even better, be the first in Malaysia to test this product extensively. I can’t make any promises at this point but Novell Country Manager for Malaysia and South Asia will be in Australia this month to help get my enthusiasm across to their corporate people. (Fingers crossed).
I thank you for your support.
I am not a DropBox user (yet)/
But as far as users habits are concerned, Dropbox is literally on fire, and everyone is basically dropping their pants for them. Why? Because Dropbox solves a need that everyone of us has, and have been hoping someone else had a solution for it.
It all started when the founder, Drew Houston, was on a bus ride from Boston to New York. He wanted to work on the 4-hour bus journey, and he had his laptop. Unfortunately, he forgot his thumb drive where his work was and the Dropbox idea was born. Drew wrote some codes to allow him to access his files anywhere, with any device and as they say, “Necessity is the mother of invention”. And it did.
Together with his fellow MIT student, Arash Fedowsi, Drew Houston work on the idea and got funding after that. With a short history about 4 years, it has accumulated about 40 million users by June of 2011. They based their idea of “freemium”, a business model that works by offering a product or service free of charge (typically digital offerings such as software, content, games, web services or other) while charging a premium for advanced features, functionality, or related products and services. And it’s catching like wildfire.
So, how does Dropbox work? In my usual geeky ways, the diagram below should tell the story.
The Dropbox service works flawlessly with MacOS, Windows and Linux. And it has client apps for Apple iOS and Google Android. The copy of the files can be accessible anywhere by almost any device and this simplicity is what the beauty of Dropbox is all about.
In a deeper drive, Dropbox clients basically communicate with the Dropbox server/service in the “cloud” from literally anywhere. The requests for opening a file, reading or writing to it rides on the RESTful cacheable communication protocol encapsulated in the HTTP services. For more info, you can learn about the Dropbox API here.
More about Dropbox in the YouTube video below:
One of the concerns of the cloud is security and unfortunately, Dropbox got hit when they were exposed by a security flaw in June 2011. Between a period of almost 4 hours, after a Dropbox maintenance upgrade, a lot of users’ folders were viewable by everyone else. That was scary but given the freemium service, that is something the users have to accept (or is it?)
This wildfire idea is beginning to take shape in the enterprises as well, with security being the biggest things to address. How do you maintain simplicity and make the users less threatened but at the same time, impose security fences, data integrity and compliance for corporate responsibility? That’s the challenge IT has to face.
Hence, necessity is the mother of invention again. Given the requirement of enterprise grade file sharing and having IT to address the concerns about security, integrity, controls, compliance and so on and not to mention the growth magnitude of files in the organization, Novell, which I had mentioned in my earlier blog, will be introducing something similar by early next year in 2012. This will be the security-enhanced, IT-controlled, user-pleasing file sharing and file access solution called Novell Filr. There’s a set of presentation slides out there.
We could see the changing of the NAS landscape as well because the user experience is forcing IT to adapt to the changes. Dropbox is one of the pioneers in this new market space and we will see more copy-cats out there. What’s more important now is how the enterprise NAS will do the address this space?
I took a bit of time of my busy schedule this week to learn a bit more about the Novell Filr.
Firstly, it is a F-I-L-E-R, spelled “Filr”, something like Tumblr, or Razr. I think it’s pretty inventive but putting marketing aside, I learned about a little of how the idea works behind the concept. Right now, my evaluation is pretty much on the surface because I am working out the time for a real-life demo and hands-on later on.
As I mentioned in my previous blog, the idea behind Novell Filr is to allow the users to access their files anywhere, any device. The importance of this concept is to allow the users to stay in their comfort zone. This simple concept, of having the users being comfortable, is something that we should not overlook, because it brings together the needs of the enterprise and the IT organization and the needs of the individual users in a subtle, yet powerful way. It allows the behavioral patterns of the “lazy” users to be corralled into what IT wants them to do, that is to have the users’ files secured, protected and be in IT’s control. OK, that was my usual blunt way of saying it but I believe this is a huge step forward to address the issues at hand. And I am sorry for saying that the users are “lazy” but that’s what the IT guys would say.
What are the usual issues usually faced when it comes to dealing with user files? Let me count the ways:
- Users don’t put the files in backup folders as they were told and they blame IT for not backing up their files
- Users keep several copies of the files and email, share through thumb drives etc, to their friends and colleagues. IT gets blames for ever growing storage capacity needs and even worse, breaching the security of the organization as internal files are shared to outsiders.
- Users wants to get their files on iPads, iPhones, Android Pads, BlackBerry and other smart devices and saying IT is too archaic. Users said that they are less productive if they can’t get the files anywhere. IT gets the blame again
- Users has little discipline to change their habits and to think about file security and ownership of company’s private and confidential data – sharing files happily and IT gets blame